At The Solar Agency, we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect your information. By using our website and services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect personal information from you when you:
• Request a quote or service
• Contact us through our website or social media
• Use our website or services
• Participate in a survey or promotional offer
The types of personal information we may collect include:
• Name, address, email address, and phone number
• Financial information such as credit card information
• Information about your solar energy usage and preferences
• Information about your home or business
How We Use Your Information
We use your personal information to:
• Provide you with products and services
• Process your payments
• Communicate with you about your account and orders
• Improve our website and services
• Send you marketing communications and offers
• Conduct surveys and research
We may also share your personal information with third-party service providers who assist us in providing our services to you. These providers may include payment processors, shipping companies, and marketing agencies. We require these providers to maintain the confidentiality and security of your personal information and use it only for the purposes for which we hired them.
In addition, we may disclose your personal information if required to do so by law or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a legal process.
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. We use industry-standard security measures such as firewalls, encryption, and secure socket layer (SSL) technology to protect your information. We also limit access to your personal information to those employees and contractors who need to know it to provide you with our products and services.
Your Rights
You have the right to:
• Access your personal information and request corrections
• Request that we delete your personal information
• Opt-out of receiving marketing communications from us
• Object to the processing of your personal information
• Lodge a complaint with a data protection authority
To exercise your rights or for any other privacy-related inquiries, please contact us using the contact information provided below.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our information practices. We will notify you of any material changes to this Privacy Policy by posting a notice on our website and updating the effective date at the top of this Privacy Policy.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Company name: The Solar Agency
Email: kyle@thesolaragency.co.za
Address: Workshop 17, Cnr of Tabak and, Louws, Paarl, 7646
Cell: 067 031 7217