Frequently Asked Questions
Helpful FAQs for Installers and Clients interested in Solar Installations.
The total lenght of the videos and study material is 6-hours. The course can be complete in your own time over a 7 day period.
You must have knowledge of the electrical industry, preferably three years of electrical experience. The solar training builds on the foundation of your electrical knowledge.
Yes. Depending on which package you select, the P4 Accreditation Test will be included or excluded.
No, you can complete the online course at your own pace within 7 days.
You can arrange a ‘special extention’ with your course manager. But a re-enrollment fee will be charged for a second extension.
No, it is not a requirement to have a registered company to get accredited as a solar installer. If you develop a solar business you will need to register a company.
The course has practical videos that demonstrate the solar installation process. Our Solar Agent Package includes job-shadowing to give you deeper practical experience. The job-shadowing takes place in Cape Town and you are responsible for your own travelling cost.
Yes, for each additional person enrolled after the first, a discount can be arranged.
Yes, as a member of The Solar Agency, you will have access to in-person training.
You will be accredited with AREP: Association of Renewable Energy Practitioners.
There are two types of accreditations: AREP, which is P4 accreditation, and SAPVIA, which is P4 Green Card.
No, AREP accreditation provides you accreditation in different countries, including Ireland, Namibia, Botswana, Swaziland, Zambia, Kazakhstan, Nigeria and Rwanda.
Yes, to do the installation in South Africa, you have to get the accreditation in South Africa.
Yes, the Solar Accreditation test with AREP is an open book test, which allows you to complete the test with your notes and theory lists provided.
You have 3 attempts to pass the test.
You can work anywhere in South Africa with AREP accredidation; there are no restrictions.
Municipalities require all solar installers to have “P4 Accreditation” or a “Green Card”. It is the name of your Accreditation. Both these accreditation are accepted in South Africa. It does not matter if you have the P4 or Green Card – accreditation is your foundation – your experience will set you apart from other installers.
Yes, when you sign up as a Solar Agent or Member, you will get access to our Procurement Manager, who will provide you with everything you require for an installation.
Yes, we can assist you with this planning at an additional cost. Please contact us for more info.
Yes, the accreditation is valid for 12 months only.
Yes, individuals who pay personal income tax can claim a rebate against their tax liability. You will be able to claim a rebate to the value of 25% of the cost of new and unused solar photovoltaic (PV) panels, up to a maximum of R15 000 per individual.
Solar PV panels with a minimum capacity of 275W per panel (design output) qualify for the tax rebate in South Africa.
No, the South African Solar Tax rebate benefit is only for Solar PV panels. All other equipment and labor costs are excluded from this.
At The Solar Agency, we deliver more than just a solar system – we provide an unrivalled, premium energy experience. Our team, led by our esteemed co-owner and engineer, Emile Streicher, is composed of industry-leading professionals committed to creating bespoke solar solutions that elegantly converge with your distinctive lifestyle and energy demands.
Our many years of experience and Emile’s meticulous oversight allow us to offer you a high-calibre, professional installation. Emile, a graduate of the University of Pretoria with multiple engineering certificates, ensures every solar system we install adheres to the highest standards of safety, functionality, and aesthetics.
Furthermore, we’re not just about installing solar systems; we’re about building lasting relationships. Our dedication to customer satisfaction extends well beyond the installation process. We are proactive in our post-installation care, offering robust warranties and continuous support that provide you with absolute peace of mind.
Choosing The Solar Agency is choosing quality, expertise, and an unwavering commitment to exceeding your energy aspirations. We invite you to embark on this journey towards a sustainable, luxurious lifestyle with us.
Definitely. Opting for a solar energy system from The Solar Agency can indeed provide a respite from the woes of load shedding. Our state-of-the-art solar systems, meticulously designed and installed by our team of professionals, offer a consistent, dependable energy source even when the grid fails.
To ensure an uninterrupted power supply, we incorporate high-quality Sunsynk batteries into our solar solutions. These batteries intelligently store surplus solar energy generated during daylight hours, which can then be deployed when there’s a power outage, thus seamlessly maintaining your home’s energy needs.
Choosing The Solar Agency translates to choosing uninterrupted comfort and convenience, even amidst frequent load shedding. Allow us to bring our premium solar solutions into your home, and you’ll experience the extraordinary difference a reliable power source can make in enhancing your lifestyle.
At The Solar Agency, we exclusively integrate premium, high-performance components from globally acclaimed brands in our solar solutions, reinforcing our commitment to quality and durability. Among our trusted partners are TrinaSolar and Sunsynk, whose products are known for their extraordinary efficiency, enduring reliability, and robust warranties.
TrinaSolar, a leading force in the solar technology industry, delivers solar panels with superior performance, innovative design, and high energy yields, even in less-than-ideal sunlight conditions. Sunsynk, on the other hand, is renowned for their state-of-the-art hybrid inverters and batteries, designed to optimize energy usage and storage for seamless off-grid operation.
However, our range of premium offerings is not limited to these brands. Our priority is providing our Clients with the best solar components available on the market, and we extend our brand affiliations to other leading manufacturers that meet our stringent standards of quality and performance.
In choosing The Solar Agency, rest assured you’re choosing a company dedicated to excellence. Every component in your bespoke solar system will be selected from the highest echelons of solar technology, promising an installation that optimizes efficiency, reduces your carbon footprint, and elevates your lifestyle in a sustainable way.
At The Solar Agency, we’re committed to making your transition to solar power an engaging and seamless experience, richly catered to your specific needs. Our distinctive process, defined by superior service and thorough attention to detail, is comprised of four meticulously planned steps:
1. Complimentary Consultation: We begin your solar journey with a personal consultation, entirely free of charge. This enables us to understand your unique energy requirements, discuss the potential benefits of solar power for your property, and explore the best-fit solutions to empower your sustainable lifestyle.
2. Detailed Site Inspection: Following the initial consultation, our experts carry out a meticulous site inspection. This allows us to comprehensively evaluate the specific aspects of your property, including its solar potential, roof suitability, and energy consumption habits.
3. Professional Installation: With the site inspection data and your energy needs at hand, we tailor a premium solar solution for you. Our team of seasoned solar installers, guided by our co-owner and experienced engineer, Emile Streicher, ensure your solar system is installed to the highest standards of safety and efficiency.
4. Dedicated After-Support: Our commitment to you doesn’t end with the installation. We provide continued after-support, including system sign-off, warranty support, and any assistance you may need in maximizing the benefit from your new solar installation.
By entrusting your solar installation to us, you’re choosing a team that values your peace of mind, your investment, and your journey towards a more sustainable, self-reliant energy future. Our premium service ensures that every step of your solar installation journey is a testimony to quality, precision, and thoughtful customer care.
The premium brands we partner with at The Solar Agency provide significant warranties on their high-quality products, showcasing their trust in their craftsmanship and their commitment to your long-term satisfaction.
For instance, TrinaSolar, a global leader in solar technology renowned for its high-efficiency panels, stands behind their product with a 25-year performance warranty. This guarantee reflects their confidence in the durability and longevity of their solar panels, ensuring your investment yields sustainable energy for decades.
On the other hand, Sunsynk, a celebrated brand in the realm of hybrid inverters and batteries, offers a robust 10-year warranty on their products. Known for their innovation and reliability, Sunsynk ensures that their components will perform optimally, offering you consistent and dependable solar energy conversion and storage.
These substantial warranties allow you to embrace solar energy with the confidence that your investment is safeguarded by the premium brands themselves. We invite you to consult with our solar experts for more detailed information about these warranties and how they contribute to the value of your solar installation.
Indeed, the solar systems that we meticulously design and install at The Solar Agency are structured with the foresight of potential future growth. Recognising that your energy needs may expand over time – whether due to increased electricity demands or desire for greater energy independence – we ensure that our solar solutions are inherently adaptable.
We integrate components from premium brands that offer the possibility of scalability, thereby making it convenient to upgrade your system when the need arises. This forward-thinking approach facilitates a seamless transition as your system evolves to meet your shifting energy requirements.
Ultimately, we’re not just installing a solar system; we’re crafting a long-term energy solution that’s as dynamic as your lifestyle. Should you decide to augment your system in the future, our team will be on hand to guide you through the process, reaffirming our commitment to your ongoing solar journey.
The Solar Agency proudly serves an expansive region that encompasses Cape Town, the vibrant Southern Suburbs, the historic towns of Paarl and Stellenbosch, the beautiful Somerset West, and the scenic surroundings of the Winelands, Northern Suburbs, and the Cape Peninsula.
Our reach is testament to our unwavering commitment to propagating solar energy and our dedication to offering world-class service to discerning Clients spread across these diverse areas. Whether you’re a homeowner seeking energy independence or a business aiming to reduce its carbon footprint, we’re eager to bring our tailored, premium solar solutions to your doorstep.
With a nuanced understanding of the local landscapes and weather patterns, we’re adept at maximising the efficacy of solar installations in these areas. Choose The Solar Agency and join our growing network of satisfied Clients who’ve embarked on a sustainable future powered by the sun.
Beginning your bespoke solar journey with us is remarkably effortless. We invite you to initiate a conversation with our professional team of solar specialists by clicking the “Contact us” button on our website.
Upon your inquiry, we’ll walk you through our curated process, comprehending your unique energy needs and preferences. Our commitment is to ensure that your transition to a sustainable, reliable, and clean energy solution is not just a purchase, but an exclusive, enriching experience.
With The Solar Agency, you’re not just opting for solar energy; you’re choosing a lifestyle of excellence, reliability, and environmental stewardship. We’re eager to accompany you on this remarkable journey.
Our reach is testament to our unwavering commitment to propagating solar energy and our dedication to offering world-class service to discerning Clients spread across these diverse areas. Whether you’re a homeowner seeking energy independence or a business aiming to reduce its carbon footprint, we’re eager to bring our tailored, premium solar solutions to your doorstep.
With a nuanced understanding of the local landscapes and weather patterns, we’re adept at maximising the efficacy of solar installations in these areas. Choose The Solar Agency and join our growing network of satisfied Clients who’ve embarked on a sustainable future powered by the sun.
At The Solar Agency, we understand that investing in a premium solar solution is a significant decision. That’s why we offer a suite of tailored financial options to facilitate your transition to renewable energy.
Our dedicated team of solar finance specialists is committed to working closely with you, understanding your financial preferences, and crafting a bespoke plan that aligns with your budget without compromising on the quality and integrity of your solar solution.
With The Solar Agency, we strive to make your move to sustainable energy not only an ecologically responsible choice but also a financially viable and advantageous one. Let’s discuss the ideal financial path that suits your unique circumstances.
Upon your inquiry, we’ll walk you through our curated process, comprehending your unique energy needs and preferences. Our commitment is to ensure that your transition to a sustainable, reliable, and clean energy solution is not just a purchase, but an exclusive, enriching experience.
With The Solar Agency, you’re not just opting for solar energy; you’re choosing a lifestyle of excellence, reliability, and environmental stewardship. We’re eager to accompany you on this remarkable journey.
Our reach is testament to our unwavering commitment to propagating solar energy and our dedication to offering world-class service to discerning Clients spread across these diverse areas. Whether you’re a homeowner seeking energy independence or a business aiming to reduce its carbon footprint, we’re eager to bring our tailored, premium solar solutions to your doorstep.
With a nuanced understanding of the local landscapes and weather patterns, we’re adept at maximising the efficacy of solar installations in these areas. Choose The Solar Agency and join our growing network of satisfied Clients who’ve embarked on a sustainable future powered by the sun.
The scale of the solar system required for your residence is largely contingent on several unique factors. These include your household’s typical energy usage, your distinct aspirations for solar power utilisation, and the spatial dimensions available for the installation.
In our initial no-obligation consultation, we will conduct an in-depth exploration of these factors. Our seasoned experts will utilise this information to assist you in determining the most fitting premium solar system size tailored to your needs.
At The Solar Agency, we place immense value on a tailored approach, as we appreciate that each residence and each Client has their unique requirements and aspirations. Our goal is to ensure your transition to renewable energy is as seamless, efficient, and personalised as possible.
The installation of a premium solar panel system is meticulously planned and executed with precision. Usually, a residential solar installation is consummated within a two-day period. Nonetheless, it’s paramount to acknowledge that the precise timeframe can fluctuate based on the magnitude and intricacy of the chosen system.
At The Solar Agency, we respect your time and space, and our seasoned team strives to ensure an efficient, seamless, and unintrusive installation process. Each project is carefully managed, with Emile and our skilled team ensuring the strictest adherence to schedule and highest standards of quality. We are committed to delivering your premium solar solution within the stipulated timeframe, all while ensuring that your daily routine experiences minimal disruption.
The beauty of investing in a premium solar system lies not only in its sustainable power generation but also in its minimal maintenance requirements. Nevertheless, it is critical to keep the panels immaculate and devoid of debris for the highest level of efficiency.
At The Solar Agency, we believe in an enduring partnership with our esteemed Clients that extends beyond the installation phase. To ensure your premium solar system continues to deliver optimum performance, we provide maintenance checks as part of our comprehensive post-installation support.
This service allows us to examine and uphold the health of your solar system, while also providing an opportunity to discuss any queries or concerns you may have. Our primary goal is to ensure your peace of mind and guarantee the continued exceptional performance of your system. With The Solar Agency, you’re not just purchasing a solar system – you’re investing in a long-term, premium service commitment.
Indeed, a remarkable advantage of a premium solar system is its ability to produce energy even under cloud-laden or rainy skies. While the output may be diminished relative to a sunny day, the efficacy of our high-quality TrinaSolar panels ensures optimal absorption of sunlight in varied weather conditions.
TrinaSolar is recognized globally for its advanced technology, innovative design, and high efficiency, even in low-light environments. This world-class brand’s solar panels are specifically engineered to capture and convert as much available light as possible into electricity, making them a superior choice for regions experiencing varying weather conditions.
With a premium solar system from The Solar Agency, you can enjoy the peace of mind that comes with a reliable, resilient, and efficient energy solution, rain or shine. Be it an overcast winter day or a sunny summer afternoon, you can trust in the persistent performance of our premium solar systems.
One of the remarkable features of our premium solar systems is their capability to smartly manage surplus energy. When your system generates more solar power than your household or business can consume during the day, that excess energy doesn’t go unused.
Instead, it is efficiently stored within your premium Sunsynk batteries, a leading brand known for its high-capacity and durable energy storage solutions. These stored reserves are then utilized to power your property during the night, load shedding, or during periods of lower sunlight.
Sunsynk batteries boast a robust design, innovative technology, and a remarkable life-cycle, making them a stellar choice for our premium solar installations. With our meticulously designed systems, you can rest assured that each drop of solar energy is optimized, ensuring uninterrupted power and enhanced savings on your energy bills.
Our premium solar systems are fitted with Sunsynk hybrid inverters, which come integrated with an intuitive and intelligent monitoring platform. This state-of-the-art platform enables you to oversee your system’s performance and solar yield in real-time, from anywhere in the world.
Sunsynk’s sophisticated platform grants you access to detailed analytics and key performance metrics, presenting you with a comprehensive picture of your energy usage, savings, and the overall health of your system. This data-rich visibility not only empowers you to maximize your solar investment but also helps in timely system optimization, should there be a need.
Our commitment to leveraging leading technology such as Sunsynk’s smart monitoring platform is part of our pledge to deliver an exceptional, premium solar experience. Not only do we provide premium components, but we also equip you with the tools to take charge of your energy journey.
Absolutely. With the right bespoke design and careful system sizing, a premium solar system can indeed meet all your household’s energy needs. Our approach combines a profound understanding of your unique energy consumption patterns with premium components to build a system that matches your lifestyle and aspirations.
The actual extent to which solar power can meet your energy requirements depends on a combination of factors such as your household’s energy consumption, available installation space, and the capacity of the solar system. Through our complimentary consultation, our solar experts are adept at analyzing these variables to design a system that is tailored precisely for your needs.
We leverage our expertise and the latest technology to ensure that your transition to solar energy is not only smooth but also enhances your lifestyle, underscoring our commitment to providing a truly premium solar experience.
Your decision to choose us is a choice for unrivaled quality, meticulous attention to detail, and exceptional service. At our company, we recognize the significance of investing in solar energy, which is why we pledge to make this journey not just an installation but an enriching experience.
Our presence spans Cape Town, Southern Suburbs, Northern Suburbs, and beyond, offering bespoke solar solutions tailored to meet your unique energy needs. We choose only premium components from globally recognized, elite brands such as TrinaSolar and Sunsynk. This ensures that your solar system not only stands the test of time but also delivers optimal efficiency.
From the first consultation to continued after-support, we accompany you every step of the way, navigating the complexities of solar installations to provide you with a seamless transition to renewable energy. Our unwavering commitment to your satisfaction is fortified by our resolve to empower you with energy independence and fortify your home against the disruptions of load shedding.
In choosing us, you choose more than a solar installation service – you choose a partner committed to lighting your way to a sustainable, energy-efficient future.
In our pursuit of excellence, we take a meticulous approach to ensure that your solar system operates at its peak efficiency. Firstly, we rely on best-in-class components, integrating high-efficiency TrinaSolar panels and intelligent Sunsynk hybrid inverters and batteries into our installations. These superior products are not only renowned for their longevity but also their ability to optimize energy production under diverse conditions.
But our commitment doesn’t end with installation. We understand the importance of ongoing system performance, and therefore, our devoted after-support team consistently monitors your solar installation. Leveraging the Sunsynk hybrid inverter’s intelligent monitoring platform, we gain real-time insights into your system’s operation and can swiftly address any potential issues, thus maintaining its optimum performance.
Furthermore, we offer maintenance checks and professional guidance to help you preserve your system’s efficiency, prolonging its lifespan, and enhancing your energy savings. With us, rest assured that your transition to solar power is supported by experts committed to providing you with an impeccable, high-performing solar system.
Load shedding can disrupt your daily activities, and we at The Solar Agency take this concern seriously. We have devised a robust solution to this prevalent issue, underpinned by advanced technology from Sunsynk.
Our premium solar systems integrate Sunsynk’s state-of-the-art battery storage solutions, known for their impressive capacity, reliability, and durability. These batteries seamlessly store any excess energy generated by your solar panels. So, whether it’s nighttime, a cloudy day, or during a load shedding period, this stored energy is readily available for use, assuring you an uninterrupted power supply.
But the advantages of Sunsynk batteries extend beyond mere energy storage. Their intelligent technology allows for dynamic, real-time energy management, which optimizes the utilization of stored energy during power outages, further enhancing your system’s resilience.
By choosing The Solar Agency, you’re not only opting for energy independence but also securing a seamless, reliable power solution that ensures your comfort and peace of mind, even in the face of load shedding.
Absolutely, The Solar Agency extends its expertise and high-quality service to both residential and commercial settings. We recognise the unique energy requirements that homes and businesses have, and we’re committed to providing tailored solar solutions to meet these distinct needs.
Our commercial solar solutions are designed with a key understanding of the complexities of business operations. They not only significantly reduce your business’s carbon footprint and energy expenses but can also enhance your brand’s reputation as a green and responsible entity.
Our Engineer, Emile, plays a significant role in our commercial solar installations. He oversees Solar System Planning and Design, ensuring your business obtains a solar system that perfectly aligns with its energy consumption pattern and physical space. He is responsible for Stock Management to guarantee premium components are available for your installation. Emile also conducts the Solar System Sign Off, affirming that the installation is up to our company’s high standards and your satisfaction. Post-installation, he assists with Warranty Support, thereby safeguarding your investment.
Whether it’s for your home or business, our commitment remains the same: to provide you with a premium solar installation that leads to sustainable and economic benefits, thereby contributing to a greener future. Trust The Solar Agency to illuminate your path to energy independence.
At The Solar Agency, we are dedicated to delivering not just premium solar systems, but also an outstanding customer experience. Our process is meticulously crafted to be straightforward, efficient, and unobtrusive, providing you with the seamless transition to solar energy that you deserve.
Your journey towards solar energy independence with us commences with a complimentary, no-obligation consultation. During this session, we endeavor to understand your energy requirements, goals, and queries thoroughly, providing detailed responses and expert advice to assist you in making an informed decision.
Following this, our professional team conducts a meticulous site inspection to evaluate your property’s suitability for solar installation, taking into account factors like sunlight exposure and roof space. This crucial step allows us to tailor a solar system design that is perfectly attuned to your property and energy needs.
Upon your approval, our seasoned installers embark on the actual installation. They are trained to uphold the highest standards of professionalism and courtesy, working diligently to minimise disruption to your routine while ensuring your solar system is installed safely and correctly.
Finally, we remain steadfast in our commitment to you even after the installation is completed. Our dedicated after-support includes monitoring your system’s performance, providing maintenance guidance, and assisting with any warranty issues. We aim to ensure that your transition to solar energy is not just hassle-free, but also rewarding.
In essence, our goal is to blend top-tier technology with exceptional service, culminating in an unparalleled solar installation experience. Trust The Solar Agency to illuminate your journey towards a greener, more sustainable future.
Benefiting from tax incentives is an additional advantage of transitioning to solar energy. To qualify for these rebates, your solar PV panels should have a minimum output capacity of 275W per panel in their design specifications.
It’s noteworthy to mention that we at The Solar Agency only utilise industry-leading TrinaSolar panels, which not only meet but surpass this threshold, ensuring that you’re positioned to benefit from any available tax rebates. Our knowledgeable team can provide guidance on how to leverage such incentives, making your transition to solar energy not just environmentally responsible, but also financially astute. We are here to guide you every step of the way in your journey towards sustainable living.
While the advantages of transitioning to solar energy are numerous, it’s essential to understand the specifics of the tax rebate system. Currently, the tax incentive applies solely to Solar PV panels and excludes all other components, including inverters, batteries, fittings, and labor costs.
At The Solar Agency, we are committed to ensuring that you understand the full financial landscape of your investment. We guide you in making informed decisions, taking into account both the upfront costs and the long-term returns, including any available tax benefits.
Furthermore, we assure you that our pricing structure is competitive and transparent. Every component we use, from our premium TrinaSolar panels to Sunsynk hybrid inverters and batteries, is selected for its superior quality and longevity. This approach, coupled with our expert installation and dedicated customer service, ensures a valuable return on your investment over time.